Shipping and delivery costs

Region	Shipping cost	Free shipping from	Service	Delivery times
France	5.90 €	49 €	Colissimo	2-3 working days
EU	7.90 €	69 €	DPD	3-5 working days
Rest of the world	24.90 €	-	DPD/Fedex	3-10 working days

 

INTERNATIONAL CUSTOMS & IMPORT DUTIES/FEES

International buyers are responsible for any customs and import taxes that their country may apply to their order.

We have no control over whatever fees your country may charge on imports and any such fees are entirely the responsibility of the customer.

Customs forms for Ordre du Givre orders will be marked as “merchandise” and with their actual purchase value; Orders will not be marked as “Gift” or with falsified values to avoid import taxes.

Ordre du Givre is not responsible for delays due to customs.

We also highly recommend that international buyers provide valid phone numbers and follow their order tracking information closely. Often times your countries customs department may need to reach out to you after receiving the parcel and if they have any trouble contacting you, they may return your parcel as “Unclaimed”.  

Orders returned to sender as “unclaimed”, “duties unpaid/rejected by receiver”, or “undeliverable” will be refunded sans-shipping costs.